A Return Merchandise Authorization (RMA) is required for all items. Call to request an RMA number. No freight or restocking fee will be charged on returned goods found to be defective or not as ordered; returns for any other reason will be charged a 20% restocking fee. All returns must be shipped back with all components of the original part included; failure to do so will result in the part being shipped back to the customer at the customer’s expense. All sales are final on discontinued and closeout items. All returns are subject to inspection for determination of credit. Mark RMA the number prominently on the outside of the package and send freight prepaid to ROGUE PIPE WORKS USA – RPW USA. | 526 Virginia Avenue | North Bend, OR USA 97459. Returns received without the correct RMA will be returned to the customer at their expense.